vmax Posted June 1, 2011 Posted June 1, 2011 They are #6 in the top 10 worst American companies for customer service... Although Comcast has earned a spot in the MSN Money Customer Service Hall of Shame for five years running, America's largest cable company appears to be making a dash for the door. In the 2011 MSN-Zogby poll, Comcast dropped to sixth place, with 31.5% of those familiar with its customer service calling it "poor." That's not good, but it's a notable gain over two years ago, when 41.3% called its service "poor" and the company ranked second. So given Comcast's improvements, what's its CEO worth? Try $31 million. That's what Brian L. Roberts took home in 2010, making him the highest-paid CEO in our Customer Service Hall of Shame.http://money.msn.com/investing/the-2011-customer-service-hall-of-shame.aspx?cp-documentid=6821116>1=33002 Quote
cravnravn Posted June 2, 2011 Posted June 2, 2011 Virgin Mobile HAS to be #1, 3 hrs for them to reset my MiFi.. Quote
vmax Posted June 2, 2011 Author Posted June 2, 2011 (edited) "well...my bank is #1 on the list... Edited June 2, 2011 by vmax Quote
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